With the rise in cybersecurity incidents, it’s extremely important that you are aware of the risks and possible ways in which accounts can be compromised.
Here are some common stock market frauds, features of your Zerodha account to protect you, and what you can do to protect yourself.
Zerodha should increase awareness about the kill switch feature which disables a segment for minimum 12 hrs. The original intention may have been to help oneself to prevent over trading but it can be used to block a segment if a hacking is suspected. I suspect that only serious traders who are more technologically sophisticated read the detailed z connect articles where such initiatives as TOTP, NUDGE and KILL SWITCH are explained. In order to spread info about these features to the larger zerodha audience, Video explanations are more impactful.
On another note, I suspect that about 20% of your customers account for majority of the revenue, mostly f&o traders. Has Zerodha thought about limiting account opening to new customers as they are the ones who have very little knowledge about the entire investing/trading ecosystem, will call customer care more often and not contribute much revenue while reducing the customer care experience for the profitable clients by increasing the wait time on the call or taking more time to reply to tickets because they are preoccupied attending to queries from new investors including investors to complain to zerodha because of their think there is something wrong with the platform or some glitch whereas, the problem is that they are actually at fault as their understanding of the platform and the different order types is lacking/flawed. Any views?
This is really scary . SEBI need to take quick actions against these type of activities . Otherwise people will start loosing trust on stock market
Maybe its their plan all along ; JK